About the Feature
Your health tells a bigger story than what you see in the mirror. Noom’s Face Scan feature helps you understand that story. Using just your smartphone camera, you can get a science-backed health report in under a minute.
No wearables, lab visits, or connected devices needed. Just you, your camera, and meaningful insights that help you see your progress from the inside out.
How Face Scan Helps You Understand Your Health
Your body is constantly sending signals about your health – Face Scan helps you read them. With one quick selfie-style scan, Noom uses Nuralogix’s Anura™ technology to analyze tiny changes in your face and blood flow. In about 30 seconds, you’ll get a personalized health report that includes:
- Your estimated Biological Age — how your internal health compares to your actual age
- Insights into Heart Health and Metabolic Health
- Tappable scoring categories with detailed guidance
- Action plan recommendations tailored to your goals
- Optional personalized offers to support your journey
The best way to improve your results is through small, sustainable habits – like eating more whole foods, moving regularly, managing stress, and getting good sleep. Over time, these small steps can lead to big changes.
If you have specific health concerns, it’s always best to consult your healthcare provider.
Face Scan Feature Availability
This feature is available to:
- All Free users (including those who have upgraded to paid)
- Healthy Weight users
- Microdose users
Requirements:
- App version 13.39 or higher on iOS and Android
- English language users in the U.S., Canada, and Australia
Getting Started
To get started with Face Scan:
- Update your Noom app to the latest version:
• iOS 13.39 or later
• Android 13.39.0 or later - Allow Noom access to your camera.
- Open the Health Insights tab and select Start Face Scan, or tap the Face Scan card on your home screen.
- Follow the on-screen steps to answer a few quick questions about your health and begin your scan.
You’ll get a reminder every two weeks to refresh your scan, but you can redo it anytime from the Health Insights tab.
Tips for the Best Scan
- Make sure you’re in good, even lighting (avoid strong backlight).
- Keep your phone steady and your face centered in the frame.
- Avoid scanning immediately after exercise or brisk movement.
- Relax and breathe normally—no need to pose or smile!
Troubleshooting
If You Don’t See the Face Scan Card
Try force-quitting and reopening the app. If it still doesn’t appear, check for updates or reach out to Support for help.
If Your Scan Doesn’t Show a Health Report
Try checking your connection and tapping Retry. If the issue continues, try again later or contact Support for help.
Device Compatibility
Face Scan works on most smartphones but isn’t supported on tablets or desktop computers.
Variations Between Scans
Small differences between scans are completely normal. Lighting, time of day, movement, and activity level can all affect results. For the most accurate comparison, scan in similar conditions each time.
Privacy & Data
Privacy and Security
Before your first scan, you’ll be prompted to accept a Privacy and Security policy. There’s no change to Noom’s Terms of Service.
Data Storage
Noom does not save your photo or video. We only store the data created from your scan for up to 3 years.
Data Deletion
You can request to delete your Face Scan data anytime through your subscription portal or by emailing [email protected].
