How Does the Telehealth for Branded Meds Program Work?

The Telehealth for Branded Meds program combines clinical care with the classic Noom Weight program. After completing your medical intake you’ll meet with a clinician to create a care plan that may include prescription options if you qualify.

What to Know

• This overview applies to the Telehealth for Branded Meds program.
• Your Care Team includes your clinician, care coordinators, and your coach.
• Care Coordinators are available 8 AM – 12 AM ET, 7 days a week.
• Coaches support your day-to-day weight journey alongside your clinical care.

What to Do

Getting started:

1. Complete your medical intake, focused on your weight and health history.
2. Upload any recent lab work (within 6 months, if available).
3. Schedule a video visit with your clinician after your intake is complete.

At your initial visit:

1. Your clinician will complete an assessment and review your labs.
2. They may order new labs for a full picture of your metabolic health.
3. If you qualify, they may recommend a weight-loss prescription, for example Wegvy or Zepbound

Ongoing care:

• Your Care Team (clinician + care coordinators + coach) will support you with:
  1. Prescription refills and prior authorizations
  2. Lab questions and follow-ups
  3. Coaching and progress check-ins
• You’ll receive updates and recommendations through in-app messaging and visits as needed.

Need to Know More?

Q: What is the Care Team?
A: Your Care Team includes:

• Clinician – oversees your medical care and prescriptions
• Care Coordinators – manage labs, refills, and insurance steps
• Coach – supports your behavior change and weight-loss journey

Q: Can I add this program to my existing Noom Weight subscription?
A: Yes. If you qualify for the Telehealth for Branded Meds program, upgrading will immediately start your new program and end your previous Noom subscription.

• On iOS: Profile > Settings > Manage Subscription > Upgrade to a Noom Med Plan > Check eligibility
• On Android: Profile > Settings > Manage Subscription > Upgrade to a Noom Med Plan > Check eligibility

⚠️ Note: If you don’t see the option to upgrade, email [email protected] for help.

Q: Where is the program available?
A: The Telehealth for Branded Meds Program is not available in Alabama or Virginia.