We’ll be conducting routine maintenance on Saturday, August 3rd.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

How to Take Your HRT Medication Safely and Correctly

Overview

Noom provides resources to help you take your HRT medication safely and effectively. If you have any questions, your clinician is available through the Noom app.

What to Know

  • Guidance on how to take your medication is available in the Your Doctor chat in the Noom app.
  • Instructions are developed under the guidance of Noom’s Chief Medical Officer.
  • Only a clinician can advise you on dose-related concerns or missed doses.
  • You can expect a response in the app within 36 hours.

What to Do

To review your medication instructions:

  1. Open the Noom app.
  2. Go to the Your Doctor chat.
  3. Locate the message with medication guidance.
  4. Follow the instructions provided.

To ask a question about how to take your medication:

  1. Use the Your Doctor chat in the Noom app to message your clinician.

Need to Know More?

Q: What if I miss a dose?
A: Handling a missed dose depends on your specific treatment plan. Message your clinician through the Your Doctor chat, and a member of the clinical team will assist you within 36 hours.

Q: What if I take too much or too little medication?
A: Questions about the amount of medication taken should be directed to your clinician. Use the Your Doctor chat in the Noom app to get help within 36 hours.

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