Overview
Your safety is our top priority. You can find step-by-step guidance in the Noom app. If you’re unsure about your dose, missed a dose, or had an issue during administration, your Clinical team is here to help.
What to Know
- This article supports two types of administration:
- GLP-1Rx Program (Compounded Semaglutide) Medication Administration
- Weight Loss Pill (Metformin) Administration
- You can find medication instructions and message your clinician directly in the Your Doctor chat within the Noom app. A clinician will typically respond within 36 hours.
What to Do
To properly administer your medication:
- Check the Your Doctor chat in the Noom app for instructions.
- For compounded semaglutide, refer to the booklet included in your kitFollow all guidance carefully, especially for injection technique and storage.
If you miss a dose:
- Do not take a double or extra dose to make up for it.
- Skip the missed dose and take the next one as scheduled (for oral medications like Metformin).
- For GLP-1 medications, reach out to the Clinical team through the Your Doctor chat in the Noom app for any dose-related questions.
⚠️ Note: Only a licensed provider can guide you on missed doses, schedule changes, or dosage concerns. A clinician will respond within 36 hours to help you stay on track.
If you take too high or too low a dose, or waste a dose:
- Contact your Clinical team immediately through Your Doctor chat. A clinician will respond within 36 hours to guide you on next steps.
Need to Know More?
Q: Where do I find step-by-step instructions?
A: Instructions are available in your Your Doctor chat (Noom app), and compounded semaglutide users should also review the printed booklet included with their kit.
⚠️ Note: This information may not apply to all programs or medications. Always refer to messages from your doctor for your individual conversion and dosing instructions.
Q: Can I update or change my dose on my own?
A: No. All dose changes must be approved by your Clinical team. Reach out in-app for help.
Q: What if my medication leaks or I didn’t inject properly?
A: Message your Clinical team through the Your Doctor chat. Only a clinician can advise next steps to stay on track.
