We’ll be conducting routine maintenance on Saturday, August 3rd.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

How to Find Your Noom Subscription ID

Overview

Your Subscription ID helps our Support Team quickly find your account, even if you’ve forgotten your signup email.

What to Know

The Subscription ID is a unique transaction number tied to the plan you purchased. You’ll see it on both your Noom receipt and your payment method statement.

What to Do – Where to Find It

  1. Check your email receipt
    • Look for your Noom confirmation email.
    • Not sure where to start? Check out this guide to locating your receipt.
  1. Check your payment method
    • Look on your bank, credit card, or PayPal statement for a line item related to Noom.
    • Your Subscription ID will appear there as well.

Need to Know More?

  • Still stuck? Contact our Support Team and include any info you have (like your name, payment method, and when you signed up).
  • Looking for plan prices or thinking of joining Noom? See Noom plan options →
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