FAQs
- Face Scan with Health Report
- How to Use the Glucose Monitoring Feature
- Using HSA/FSA for Your Noom Subscription
- Contact Support
- How to Export and Delete Your Noom Data
- Healthy Aging and Metabolism Course Enhancement
- Noom Med Subscription
- How to Upgrade to Noom Med Program
- Free Features in the Noom App
- Access to Noom Med While Enrolled in a Sponsored Noom Membership
- Sponsored Noom Med Program
- Sponsored Diabetes Prevention Program
- How to Restart or Resubscribe to Your Noom Weight Program
- Sponsored Noom Weight Program
- Noom Med Medication Shipping
- Contacting Your Clinician
- Telehealth for Branded Meds: Prescriptions
- How Does the Telehealth for Branded Meds Program Work?
- Scheduling a Telehealth Visit
- How to Administer Your Medication Safely
- Labs in the Telehealth for Branded Meds Program
- Contacting a Telehealth Clinician
- Branded Medication Availability, Prior Authorization, and Appeals
- Labs for the GLP-1Rx Programs with medication included and the Weight Loss Pill Program (Metformin)
- How to Take Your HRT Medication Safely and Correctly
- Motivation SOS Plan
- How to Find and Revisit Your Noom Lessons
- Stay Supported with Noom: Family Plan & Supportive Partner Course
- How to Refer Friends and Family to Noom
- Glucose Forecasting Feature
- What’s a Treat Day?
- Understanding NoomCoin: What It Is and How It Works
- Protein Power
- Your Success Kit: Tools for In-the-Moment Support
- GLP-1 Companion
- Track Your Progress with Body Scan
- Welli Meal Planner: Discover Personalized Recipes in the App
- Understanding Your Big Picture (YBP)
- What Is the Premium Subscription?
- How Noom’s Food Color System Works
- How to Track Water
- Understanding Protein Food Color System
- Using Noom Community
- How to Log & Edit Meals on iOS
- What Can I Ask My Coach (or Welli)?
- What is NoomVibe?
- Meal and Exercise Plans
- Noom Add-Ons: Product Overviews and How to Learn More
- How to Log and Edit Meals on Android
- How to Log, Edit, or Delete Weight and Change Your Units
- How to Create and Log Custom Meals (with Serving and Portion Size Tips)
- How Noom Sets Your Weight Loss Zone and Tracks Your Progress
- How to Find and Save Recipes in the Noom App
- How Exercise and Step Count Affect Your Weight Loss Zone
- How to Log Meals Using Photo, Voice, or Text
- How to Search for Foods or Use the Barcode Scanner
- How to Turn On and Use Macro Tracking
- Managing Noom Shop Orders
- How to Use Dynamic Calorie Goals
- What Devices and Versions Can I Use With Noom?
- Technical Help for iOS Users
- Technical Help for Android Users
- Connecting Devices and Syncing Data with Noom (iOS)
- Syncing Noom with Apps on Android
- Syncing Noom with Apps on iOS
- Trouble Syncing Fitbit or Steps to Noom (iOS)
- Noom Refund Policy
- Trouble Purchasing Your Noom Program or Using a Promo Code?
- Noom Plan Pricing and What to Expect
- How to Find Your Noom Subscription ID
- Find and Redeem Your Noom Access Code or UPID
- Managing Your Noom Access: Device, Payment Method & Notifications
- Accessing and Managing Your Noom Account
- How to Install the Noom App
- Understanding Noom Charges, Billing, and Receipts
- Change Your Noom Weight Plan Length
- How to Cancel Your Noom Subscription or Trial
- How to Access Your Noom Program or Trial
