Overview
Motivation naturally ebbs and flows. That’s why Noom gives you a built-in tool—a Motivation SOS Plan—to help you stay on track when momentum dips.
What to Know
- On Day 2 of your program, you’ll be prompted to create an SOS Plan to help you get back on track if your app usage slows down. This could mean skipping lessons, not logging meals, or not opening the app.
⚠️ Note: You can choose to receive an email or text message reminder, or opt out entirely.
What to Do
To create your Motivation SOS Plan:
- Open the Noom app and go to Day 2 of your program.
- Tap the “Create Your Motivation SOS Plan” article under Today’s Lessons.
- Answer all the quiz questions.
- Choose how you want to be notified—text, email, or no messages.
- Enter your phone number (for texts) or email and subject line (for emails).
- Bookmark the article to find it easily later (tap the bookmark icon in the top right corner).
To change your SOS Plan:
- Open the Noom app.
- Tap the left arrow at the top of the home screen to scroll back to Day 2.
- Select the “Create Your Motivation SOS Plan” article.
- Re-answer the questions to update your preferences.
To stop receiving SOS messages:
- For text messages: Reply STOP to any SOS text.
- For emails: Click the opt-out link at the bottom of the SOS message.
- Or revisit Day 2, open the Create Your Motivation SOS Plan article, and select option “Do Nothing”.
Need to Know More?
Q: What if I’m not receiving my SOS messages?
A: If you’re not receiving SOS Plan reminders, it might be due to one of the following:
- You didn’t complete the Create Your Motivation SOS Plan article.
- You selected Do Nothing, so no reminders were scheduled.
- There was a typo in the phone number or email address you entered.
